Privacy Policy

Privacy Policy

1. Introduction

Coach Success by Nadia LTD is committed to protecting your privacy and handling your personal data transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information.

2. Who We Are

Coach Success by Nadia LTD
13 Freeland Park
Wareham Road
Poole
Dorset
BH16 6FA
United Kingdom

Email: info@coachsuccessbynadia.co.uk

3. Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Telephone number

  • Information submitted through contact forms

  • Appointment and scheduling information

  • Coaching enquiry details

  • Testimonials or feedback you voluntarily provide

  • Website usage information through cookies and analytics

4. How We Use Your Information

Your information may be used to:

  • Respond to enquiries

  • Schedule coaching sessions

  • Deliver coaching services and programmes

  • Send service-related communications

  • Maintain client records

  • Improve our website and services

  • Share testimonials where consent has been provided

  • Meet legal or regulatory obligations

5. Legal Basis for Processing

We process your information under the following lawful bases:

  • Contractual necessity

  • Legitimate business interests

  • Consent (where required)

  • Legal obligations

6. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, disclosure, or loss.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

8. Sharing Your Information

We do not sell or rent your personal data. Information may be shared with trusted service providers involved in website hosting, scheduling systems, or email communications where necessary to operate our business.

9. Testimonials and Client Stories

Testimonials or client success stories will only be published with your permission. You may request removal at any time by contacting us.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent where applicable

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

11. Contact

For privacy-related enquiries, please contact:

info@coachsuccessbynadia.co.uk